CashTech offers support and service across Canada, and our Customer Care Centre is open 24 hours a day, seven days a week to offer troubleshooting and log service requests.
Our team of certified service technicians has received factory training from our Manufacturers, enabling them to diagnose symptoms and correct problems on-time, the first time.
Our service technicians perform both preventative and corrective maintenance on all the Manufacturers products that we carry, in addition to a broad range of manufacturing systems by third parties.
Our goal is to ensure the maximum availability and efficiency of your equipment to fulfill your daily business needs. In order to achieve this, we offer the following service support contracts:
On-Site Service
Our On-Site Service Support is available as an annual service agreement which includes phone support, parts, travel and labour required to restore equipment to its optimum operating condition and scheduled preventative maintenance visits. Our technical experts serve clients requiring on-site installation, maintenance and repair services at their facilities. Because your time is important, our technicians quick local response time can be tailored to your needs and work within your schedule to get your equipment up and running quickly and accurately.
Express Depot Service
Our Express Depot service is also available as an annual service agreement which includes phone support, expedited shipment of a comparable loaner unit, as well as, parts and labour required to restore equipment to its optimum operating condition. Express Depot service, for table-top equipment, offers a rapid response, turnaround, and the highest repair quality, out-performing on-site service at an extremely competitive cost.
Depot Service
Our Depot Service is available as annual service agreements, which includes phone support, parts and labour required to restore equipment to its optimum operating condition and a guarantee of a five business day turnaround upon receipt of the unit. Depot service, for table-top equipment, offers a prompt response, turnaround and the highest repair quality out performing on-site service at a fraction of the expense.
For additional information or service assistance service@cashtechcurrency.com
