4 Steps To Improving Back Office Efficiency Right Away

    Feb 15 2017

    Topics: Cash Management

    If your company employees are having trouble keeping up with daily tasks, it's likely that there is a problem with your task management system.

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    To fix this, first things first, you need to have a discussion with your back office team. It is possible that they have concerns that you have not addressed, or perhaps they have potential suggestions to resolve any existing problems.

    Without consulting your employees, however, here are four things that you can do right away to increase your company's productivity:

    1. Use Currency Sorting Systems to Improve Efficiency

    Not only are cash recyclers, coin counters, and other cash management systems faster than human hands, they are also more accurate. 

    Human error is always a possibility, even among the most experienced employees. When an employee counts cash they must at least double-check—if not triple-check—the money to make sure that their counting is accurate. With a cash recycler or other type of electric cash counter, your employees will not have the stress of messing up, and you'll have a more accurately counted register.

    2. Reduce Excessive Cyber Loafing

    If your back office is spending all day on Facebook or reading the news, then you're wasting valuable time and money. Evaluate how badly this affects your company's performance and act accordingly. You may need to implement a three-strike system to curb your employees' personal use of company computers, or implement a security system to catch them in the act.

    3. Do Away with Unnecessary Meetings and Distractions

    While meetings, reports, and procedures may become routine, it's likely that your company has evolved beyond them. Decide what kind of collaboration is most important and productive, and eliminate any others. Learn how to run meetings in the most efficient manner possible, and restrict minor communications to emails, phone calls, or even in-person 'stand-up' meetings that take only a few minutes. This is an area in which your employees may have valuable input, so talk to them to see which company policies are taking away from their work.

    4. Start Measuring and Reporting Efficiency Metrics

    Find out how long certain processes take. How could you improve on that time? Which steps could help make the process go faster? Once you've identified the problems pertaining to your metrics, you're that much closer to solving them. As the saying goes, that which is measured, improves. 

    Some of these steps may take trial and error to get them right, but one thing is for certain: using currency counter machines will improve cash processing speed and back office efficiency. CashTech Currency offers a number of machines that will save you time and, of course, money. 

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    Andrea Lombardi

    Andrea Lombardi

    Andrea joined the CashTech team upon its inception in 2003. Learning the business from the ground up, she now utilizes her expertise in account management, planning, and negotiation while managing the daily operations of CashTech’s sales, marketing, and logistics departments. Andrea holds a bachelor’s degree from the University of Western Ontario. She enjoys travelling and has a passion for personal fitness, including obtaining her kettlebell certification. Andrea lives in Toronto with her husband and two young sons.

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