Qwinstar, CashTech’s parent company, is a leading provider of customized remittance processing equipment solutions and servicing. We have been serving banks and financial institutions for over 20 years.
Manufacturers are disinvesting in the production and support of remittance processing equipment. And while they have provided one- to two-year end-of-life and end-of-service support deadlines for remittance processing equipment, cheque usage won’t be disappearing in the next few years. Remittance processors still require support and maintenance for their hardware.
Qwinstar and CashTech have you covered. We have secured parts channel and hardware diagnostics to support remittance products for years to come. We don’t de-prioritize support because a product has been deemed end of life. Support agreements and service level agreements still take priority.
When the time comes, we can also assist in the environmentally friendly disposal of equipment, look for next generation trends and provide technology roadmaps well before equipment is no longer in use.
We are the only provider in North America to offer vital refurbished remittance processing equipment to banks and third-party processors, including legacy NCR iTran check item processing units.
All technicians are crossed-trained to service and repair IBM, NCR, Digital Check, Glory, IBML, and Burroughs platforms to meet all client requirements. Our 24-hour multi-vendor service is offered in over 75 metro areas across the US and Canada. Our inventory supply and technical support center is unmatched, enabling us to keep all equipment operating efficiently due to immediate access to replacement parts.