5 Ways Casinos Can Boost Their Cash Processing Efficiency

    Jul 06 2018

    Topics: Cash Management

    Money goes in and out of your casino day in and day out. As such, your company needs to ensure it’s working at maximum efficiency. In order to do so, you’ll need to start with your cash processing system. Many casinos lose profits due to inefficient cash handling.

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    How can you ensure your cash processing is top notch? Follow these five tips and your money will be flowing in and out of your casino seamlessly.

    1. Prioritize Staff Training

    The key to employing successful employees is to ensure they are provided with the right skills and tools to succeed. Continuous training is the best way to guarantee your employees are capable of doing their jobs properly and efficiently. You should be investing in training sessions regularly—this is especially important when new machines or software are brought into the working environment.

    When your employees are trained properly, they’ll be able to do their jobs faster with fewer mistakes, contributing to an overall more efficient cash processing system. 

    2. Automate Your Cash Processing Operations

    Undoubtedly, the best way to boost your casino’s cash processing efficiency is to automate your operations. Automation can save you money in numerous ways. It’s faster, meaning your employees won’t have to spend hours upon hours counting cash. As a result, you’ll spend less on labour and your front line employees will have more time to dedicate to providing exceptional customer service.

    3. Always Aim for Improvement

    There’s always room for improvement. The best people to tell you where the gaps lie in your processes are the people who use them every day—your employees. Hold regular meetings with your employees and listen to their ideas on how your processes can be optimized.

    4. Keep Reporting Simple

    Your employees shouldn’t dread reporting. If you have the proper systems, it can be a breeze. Various automated cash processing systems can keep track of the money they count going in and out of your establishment. As such, they can produce detailed reports at the click of a button. It’s really that easy.

    5. Frequently Assess Your Cash Flow Management

    Your cash flow should be a smooth process. From the front of house operations, the casino floor to the count room then to the bank, it should be an easy operation from start to finish. If you notice that there are kinks in your process that are hampering the steady flow, it’s important to remove or improve upon these obstacles.

    Your cash management process should be analyzed frequently in order to ensure it’s running at maximum efficiency.

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    Andrea Lombardi

    Andrea Lombardi

    Andrea joined the CashTech team upon its inception in 2003. Learning the business from the ground up, she now utilizes her expertise in account management, planning, and negotiation while managing the daily operations of CashTech’s sales, marketing, and logistics departments. Andrea holds a bachelor’s degree from the University of Western Ontario. She enjoys travelling and has a passion for personal fitness, including obtaining her kettlebell certification. Andrea lives in Toronto with her husband and two young sons.

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