What Makes a Great Cash Management Solutions Provider Great?

    Nov 19 2015

    Topics: Cash Management Solutions

    When you’re looking to invest into cash management solutions, in order to increase efficiencies and productivity, optimize cash flow, reduce losses due to internal theft, robbery, or human error, increase security, and drive cost savings, you want more than just a solutions provider that will process your transactions—you want a partner. When you choose to partner with a great cash management solutions provider, you’ll enjoy a higher ROI because you’ll get products that are exactly right for your business and you’ll get the support you need. You’ll get the guidance, advice, and recommendations you need to make the most informed decisions.

    But what makes a provider great? What makes a provider stand tall above the rest? Below, we’ve detailed exactly what you should look for in a great cash management solutions provider, to ensure that you only work with the best.

    Consultation Services

    A great cash management solutions provider will not just step in when you’ve already chosen which products you want to purchase and it’s time to process the transaction, it will be with you from the very start. A great provider will provide consultation services ahead of time, so you can make the best decisions and buy the right products that meet your unique cash flow, security, productivity, and efficiency needs.

    A great provider will help you analyze your current processes, including your financial challenges and opportunities, discuss the different options you have to choose from, and ultimately help you make more informed purchasing decisions. With the trusted advice, guidance, and suggestions that come with a great provider that offers consultation services, you can ensure that you achieve your goals so you can get your cash management back on track.

    Cash Management Expertise

    Even if you’re a CFO or head of finance, you might not completely understand the differences among the different brands, technologies, and features of cash management solutions. And that’s why you need a provider that has the expertise you need. A provider that is well versed in cash management solutions and can help you choose the best products for your needs is a provider that you can count on.

    Customized Solutions

    A provider that only offers one-size-fits all solutions isn’t a provider you should be working with. The solutions that will best benefit your business need to be chosen based on your unique situation, such as the size of your workforce, the industry you’re in, the volume of cash you bring in and more. A great solutions provider will ensure that all of the critical factors are taken into account before recommending a suite of solutions to ensure that you are getting a customized package that fits your particular business needs.

    Continuous Support

    If you choose to work with a solutions provider that only cares about the sale, you’re going to run into problems down the line. A great provider will offer you continuous and ongoing support after you’ve purchased your solutions. The account manager assigned to your business will follow up to answer any new questions you may have and your field service technicians will be able to help you with set-up, preventative maintenance, and repairs should you need them, anytime. You’ll never be left to fend for yourself. And if your business needs change and you’re in need of new or upgraded solutions, your provider will only be one phone call away to help you analyze your new cash management situation and see where to go from there. A great solutions provider is customer centric and will put your needs first, not only before and during the sale, but afterwards with ongoing support.

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    Andrea Lombardi

    Andrea Lombardi

    Andrea joined the CashTech team upon its inception in 2003. Learning the business from the ground up, she now utilizes her expertise in account management, planning, and negotiation while managing the daily operations of CashTech’s sales, marketing, and logistics departments. Andrea holds a bachelor’s degree from the University of Western Ontario. She enjoys travelling and has a passion for personal fitness, including obtaining her kettlebell certification. Andrea lives in Toronto with her husband and two young sons.

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    CashTech Currency Products Inc.
    1040 Cardiff Boulevard
    Mississauga ON, L5S 1P3