A cash recycler is a machine that accepts, counts, dispenses, organizes, and stores money. They’re typically found in banks, credit unions, and back-office cash rooms. Cash recycler machines impact the process of a financial organization as well as the employers, employees, and customers.
They are easy to use and improve productivity and organization. Let's take a closer look at some of the other benefits a cash recycler has to offer.
Increase in Speed and Accuracy
A teller is pressured to process transactions promptly and efficiently. This puts a lot of stress on the teller, especially when it’s a busy time of the day and there are a lot of customers waiting to be helped.
A cash recycler can be a solution to these cash management problems. One of the main reasons businesses choose to use money counters is because of the amount of time it saves. It relieves the pressure put on the teller and allows them to rest assured that the transaction is being processed accurately.
Better Customer Service
Dealing with customers, especially customers who are upset they had to wait in a long line to get assistance, can be difficult while trying to process a transaction at the same time. The customer may feel like they’re not a priority if the teller is having difficulty focusing on both them and the transaction at the same time.
With a cash recycling machine, the teller has the opportunity to give the customer their full attention. They are then allowed to ask the customer about their day and any other financial needs or questions they may have.
Sense of Security
With the use of cash counters, both employees and customers have an extra sense of security. The machine not only accurately handles the money, but tellers have less cash in their drawers, meaning they also rarely have to open the safe to deposit money.
Balanced Drawers
Tellers are responsible for keeping their drawers within limits, which requires them to make a balancing transaction at least five times a day. Each transaction is a chance for the teller to make a mistake and too many balancing errors can cost them their job. Cash recyclers allow tellers to do their job worry-free and gives them more time to focus on other important tasks.
Now that you know the answer to “What is a cash recycler and why do I need one?”—it’s time to make an investment to improve the efficiency, productivity, and overall satisfaction at your financial organization.
