3 Signs It’s Time to Update Your Retail Cash Management

Mar 09 2018

Topics: cash management

A good cash management system is one of the most important things a retail business can invest in.

Download our free guide to find out how to improve your business with an  automated cash management solution.

If your cash processes and procedures are slowing you down or costing you money, it may be time to update your system. Automation can help. How do you know if it’s time for an upgrade? Consider these three signs.


1. Employees Spend a Long Time Counting Money

Do your employees spend a long time counting cash at the end of their shifts? When employees spend 30 to 60 minutes counting cash, that’s time they could instead be spending out on the floor interacting with customers or prepping for the next business day. It’s also time they could spend at home in order for you to reduce labour costs.

Don’t spend money paying your employees to count money. It’s a waste. Instead, invest in retail cash management hardware like a currency counter. The currency counter can count the money in moments and is 99.9 percent accurate. You can completely eliminate human error.

Your employees will be able to finish counting in minutes, giving them time to get back to customer service.


2. High Shrinkage

Shrinkage is considered normal in retail, and most companies even have a line in their accounting for it. It’s considered a cost of doing business, but it doesn’t have to be.

When shrinkage occurs, it’s often due to counting errors or employee theft.

To eliminate shrinkage from your back room, invest in a smart safe. A smart safe automatically calculates the cash placed inside it. It also recalculates when money is added to the safe or taken out of it. It can help you keep your employees’ hands off your cash.

On top of that, it requires that everyone who has access to it have a username and password. This means that you’ll know immediately who the last person was to open the safe and if any money is missing. It makes employee theft virtually impossible.

If you’re taking on more shrinkage losses than you can accept, it’s likely time to take action and invest in automation.


3. Accepting Counterfeit Money by Mistake

Counterfeit is a problem for virtually every business, but it’s especially problematic for businesses that handle a lot of cash, such as retailers. Every time your employees mistakenly accept counterfeit money and you try to deposit it, it creates problems for you at your bank. It also means you’re out that money. No business wants to lose money, and so it’s important that you clamp down on accepting counterfeit money.

The easiest way to stop accepting counterfeit money is to invest in a counterfeit detector. When your employees place a bill into the counterfeit detector, it’ll inform them if the cash they’re about to accept is counterfeit. If it is, they can politely inform the customer that it’s fraudulent and ask them if they have another method of payment they would like to use. Your business will stop losing money because of counterfeit bills, and you’ll see your bottom line increase.

If your business is experiencing any of these three signs, then it’s time for you to update your retail cash management. When you automate your system, you’ll stop losing money and start working more efficiently.


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Andrea Lombardi

Andrea Lombardi

Andrea joined the CashTech team upon its inception in 2003. Learning the business from the ground up, she now utilizes her expertise in account management, planning, and negotiation while managing the daily operations of CashTech’s sales, marketing, and logistics departments. Andrea holds a bachelor’s degree from the University of Western Ontario. She enjoys travelling and has a passion for personal fitness, including obtaining her kettlebell certification. Andrea lives in Toronto with her husband and two young sons.

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CashTech Currency Products Inc.
1040 Cardiff Boulevard
Mississauga ON, L5S 1P3

905.696.0733